Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Arlington Heights: What to Know First
We provide independent Famco fireplace services in Arlington Heights for gas fireplaces, wood-burning units, inserts, and dampers, with most diagnostic visits completed within a few business days and a written price delivered before any work starts. A standard Famco gas fireplace service runs $195-$295; firebox repairs or insert conversions typically land between $450 and $1,800 depending on liner condition and venting requirements. This page is for Famco owners in Arlington Heights who want to know what’s actually wrong, what it’ll cost, and whether the repair can wait - no upsell, no urgency theatre. Call (331) 202-2419 to book a free estimate.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco 600 Series gas inserts - pilot assembly carbon fouling. The 600 Series pilots sit low in the firebox where Arlington Heights’ hard water minerals and dust from nearby construction settle. We pull the assembly, clean the orifice with a calibrated reamer (never a wire brush, which widens the bore), and test flame rectification with a microamp meter. If the thermopile’s below 325 mV under load, we replace it with an OEM Robertshaw unit - aftermarket pilots often throw erratic signals in cold-start conditions.
- Famco 800 Series wood-burning fireplaces - refractory panel cracking above the throat. The 800 Series throat damper housing concentrates heat at the panel joint; we see hairline cracks by year seven in Arlington Heights homes that burn oak and hickory from local suppliers. We map the crack with a borescope, then either replace with Famco-spec refractory or install a HeatShield cerfractory mix if the damage is under 3/8 inch - faster cure, same NFPA 211 rating, and we document which method in your photo record per Haven Standard Clause 4.
- Famco 400 Series direct-vent gas fireplaces - failed blower motors after power events. Arlington Heights sees voltage sags during summer storms that cook the 400 Series’ OEM Fasco blowers. We test amperage draw and bearing play; if the housing’s warped from heat cycling, we source a Genteq replacement through our Haven buying network rather than waiting two weeks for Famco backorder. The Genteq runs quieter and carries the same 1-year warranty we apply to all parts.
- Famco 700 Series fireplace inserts - chimney liner compatibility gaps. The 700 Series needs a 6-inch liner minimum, but Arlington Heights colonials from the 1960s and 70s often have 5.5-inch clay flues. We camera-scan the full flue length, measure with a laser caliper, and if the liner won’t pass, we quote a DuraFlex 316Ti relining or a top-terminating vent kit - whichever the camera says the chimney can accommodate. We don’t guess. The camera doesn’t guess. Neither do we.
- Famco universal dampers - rust-jacking in fireboxes with exterior-facing walls. Arlington Heights’ freeze-thaw cycles push moisture through north-facing firebox walls, swelling the damper frame until it won’t seat. We cut the frame free, treat the steel with a phosphoric acid passivation, and install a Gelco stainless damper with a silicone seal - or recommend a lock-top energy damper if the smoke chamber’s too deteriorated for a throat replacement.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers 24/7. We ask the model series if you know it, the symptoms, and whether you’ve had a Level 2 inspection in the last two years.
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NFPA 211 Level 2 inspection on arrival. Corrine Halstead or a uniformed, background-checked tech runs a camera down the flue, photographs the firebox, damper, and liner, and records gas pressure or draft readings. License number is shown on request.
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Written price and scope before any work. Haven Standard Clause 1: you get the dollar amount, the parts list (OEM or aftermarket, with reasoning), and the warranty terms in writing. No work starts until you sign.
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Repair or service with documented photo record. We complete the work, test under operating conditions, and upload photos and readings to your record - Haven Standard Clause 4, same as we’ve done since 2009.
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365-Day Done Right Promise activation. If the repair fails or the symptom returns, we return and make it right. The promise is stamped on every invoice.
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Cleanup and walkthrough. We leave the hearth cleaner than we found it and explain what we found, what we fixed, and what to watch for next season.
Before
AfterWhat Famco Fireplace Services Costs in Arlington Heights
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Gas fireplace tune-up and safety check | $195 - $295 | Blower condition, thermocouple type, whether logs need repositioning |
| Pilot assembly repair or replacement | $240 - $420 | OEM vs. quality aftermarket; access panel modifications |
| Firebox refractory repair (HeatShield or panel swap) | $450 - $890 | Crack depth, panel availability, smoke chamber access |
| Fireplace insert conversion (wood to gas or vice versa) | $1,200 - $1,800 | Liner sizing, gas line extension, permit requirements |
| Damper repair or replacement | $380 - $650 | Rust extent, frame extraction difficulty, seal type |
These are Arlington Heights-specific ranges based on our 38,000+ jobs since 2009. Every estimate is free, in writing, and valid for 30 days. Call (331) 202-2419 for an exact quote on your Famco unit.
Why Arlington Heights Homeowners Call Level Two Chimney Arlington Heights for Famco Work

We’re independently owned and operated under the Haven Standard, not a franchise, and we’ve been running camera inspections in Arlington Heights long enough to know which Famco series the colonials near Campbell Street were fitted with in the 2005-2015 renovation wave. Corrine Halstead learned this trade at Apex Technical School in Manhattan and built our crew’s documentation discipline from that foundation - every customer gets the photos, the readings, and the written price before a wrench turns.
Our materials come through the Haven buying network: DuraFlex liners, HeatShield refractory, Gelco dampers, and Famco-compatible components sourced to keep pricing honest. If another company quoted you, bring us the written estimate - our Second Opinion is free, and we’ll show you what our camera sees on your flue, not theirs.
FAQs
No. As an independent Famco service provider, we use OEM or equivalent parts and document every step; manufacturer warranties cover defects in materials, not who performed routine service. We keep parts invoices and installation photos in your record in case you ever need to file a claim.
Common Famco pilots, blowers, and refractory panels ship within 3-5 business days through our Haven network. For discontinued series, we fabricate compatible solutions from Olympia Chimney or Copperfield stock and quote both options in writing. Call (331) 202-2419 to check availability for your model.
Replacement makes sense when the firebox is cracked through to the outer shell, the liner is incompatible with any insert, or repair costs exceed 60% of a new unit installed. We give you the camera evidence and both numbers - repair and replace - then you decide. No pressure.
Gas units: annually, per NFPA 211, to check burner alignment, gas pressure, and venting integrity. Wood-burning units: before every burning season, or after every cord of wood burned, whichever comes first. Arlington Heights’ oak and hickory produce more creosote than softwoods, so we see heavier buildup here than in western states.
Delayed service risks delayed ignition, carbon monoxide spillage from cracked heat exchangers, or blower failure that overworks the gas valve. We document exactly what we find and flag what’s safety-critical versus what can wait a season. Call (331) 202-2419 for a free estimate - we’ll show you what our camera sees.
Ready to see what’s actually going on in your Famco fireplace? Call (331) 202-2419 for a free estimate. A live person answers 24/7, and your written price arrives before any work starts.
Written by Corrine Halstead, Owner, Level Two Chimney Arlington Heights at Level Two Chimney Arlington Heights, serving Arlington Heights and nearby areas.





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