Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Why Arlington Heights Homeowners Choose Gelco Chimney Cleaning
We provide independent Arlington Heights Gelco service for chimney cleaning and repair, with camera-scan inspection and a written price before any work starts. Our techs have worked on hundreds of Gelco stainless-steel relining kits, insert liners, and cap assemblies across the northwest suburbs, so we know how these systems age in Cook County’s freeze-thaw cycle. We’re not authorized, sponsored, or endorsed by Gelco - we’re an independent service provider who diagnoses by what your flue actually shows us, not by a factory script. Call (331) 202-2419 for a free estimate.
Why Trust Level Two Chimney Arlington Heights for Your Gelco Chimney Cleaning?
Corrine Halstead learned the trade at Apex Technical School in Manhattan and has built her crew’s work across the northwest suburbs for years, including plenty of calls near the shops and older colonials along Campbell Street in Arlington Heights. She and her team have inspected and cleaned more than 38,000 chimneys since 2009, every one with a written price before work started and a documented photo record when it was done. The camera doesn’t guess. Neither do we.
Our technicians are background-checked, uniformed, and carry license information on every page. We source Gelco-compatible materials through Haven’s buying network, and every job is backed by the 365-Day Done Right Promise. Clause 4 of the Haven Standard requires a photo record on every job - included as standard, not an optional add-on. We don’t do flashlight inspections and call them complete.
When we arrive for Gelco service in Palatine or your Arlington Heights home, we check the appliance lineup before pulling the first brush. In this village’s 1950s-1970s ranch and split-level stock, that’s often where the real story starts - orphaned water heaters on oversized clay flues, Gelco liners retrofitted decades ago, caps that have taken a beating from northwest winds off the open suburban plain.
Common Gelco Chimney Cleaning Problems We Fix in Arlington Heights

- Relining kit fasteners loosening from freeze-thaw cycling. Gelco stainless-steel flexible relining kits installed years ago with mechanical fasteners can work loose as the flue expands and contracts through Arlington Heights’s brutal freeze-thaw cycle - temperatures cross 32°F dozens of times each winter. The liner pulls slightly at the tee or top plate, creating gaps that let creosote leak behind the liner and draft spill into the home. We find this regularly in postwar ranches near Campbell Street where the original 1960s chimney was retrofitted with a Gelco kit in the 1990s or 2000s.
- Cap fasteners rusting through. Gelco caps whose galvanized or low-grade stainless fasteners weren’t upgraded during installation rust through first, dropping the cap entirely or leaving the flue open to rain, squirrels, and starlings. Arlington Heights’s prevailing northwest winds drive rain hard against chimney crowns, and once water gets past a failed cap, the original clay tile beneath deteriorates fast. We replace with upgraded stainless fasteners rated for Illinois weather.
- Improperly insulated flexible liners. Flexible liners backfilled with the wrong insulation mix or installed without the required wrap let flue gases cool too quickly. In Arlington Heights’s ranch neighborhoods, this produces heavy creosote condensation on cold liner walls - especially common when an orphaned water heater is still venting into that oversized flue. The white efflorescence streaking down exterior brick and faint sulfur odor inside are dead giveaways our techs spot before the camera even goes up.
- Leaking collar joints on gas inserts. Insulated liner joints at the appliance collar that weren’t sealed correctly during a Gelco slide-in fireplace insert liner kit installation produce draft problems and carbon monoxide spillage. Cold-start smoking into the room is often the first symptom a homeowner notices. We pressure-test and smoke-test every collar joint after service.
- Stage-three glazed creosote in insert liners. Gelco wood insert liners run cooler than open masonry fireplaces by design, which means heavier creosote accumulation. In Arlington Heights, where homeowners burn more frequently through long winters, we regularly find solid glaze in the top three feet of the liner - a chimney fire hazard that standard wire brushes won’t touch. We remove it with poly rods and mechanical whips, then document the clean flue with camera footage.
Before
AfterGelco Parts & Our Repair-vs-Replace Approach
For anything structural - liners, caps, dampers, top plates - we match or exceed Gelco’s original stainless grade and avoid cheap galvanized substitutes that fail early in Illinois weather. For wear items like cap screens and damper hardware, we use quality aftermarket parts when they hold up as well or better. We source through Haven’s buying network specifically to keep customer prices honest.
We’ll tell you honestly when a Gelco liner can be saved with a new cap and re-seal versus when the flue is too far gone and relining is the only safe path. Nothing gets recommended without camera evidence you can see for yourself. Written price, written scope, written warranty - Clause 1 of the Haven Standard, delivered before anyone starts. Call (331) 202-2419 for a free estimate.
Our Gelco Service Process - Step by Step

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Diagnosis with camera scan. We run a Level 2 camera inspection per NFPA 211, checking liner condition, creosote stage, cap integrity, and collar seals. For Gelco systems, we specifically inspect fastener condition at the top plate and tee, insulation wrap continuity, and any signs of draft spillage at appliance connections.
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Written price before work. You get a written price, written scope, and written warranty before any work begins - Haven Standard Clause 1. No exceptions. If you have a competitor’s written estimate, we’ll give you a free second opinion.
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Repair or install with Gelco-compatible parts. We stock Gelco-style stainless caps, upgraded fasteners, and liner seal materials locally for fast turnaround. For relining work, we use DuraFlex or HeatShield materials when they better suit your specific flue condition.
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Testing and documentation. We pressure-test gas connections, smoke-test draft performance, and run the camera again to confirm clean flue walls and proper liner seating. Every photo and reading goes into your documented record - Clause 4 of the Haven Standard.
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Warranty and follow-up. The 365-Day Done Right Promise covers all workmanship. Your photo record stays on file for future reference.
Gelco Products We Service & Install in Arlington Heights
We work on Gelco stainless-steel flexible relining kits in single-wall and insulated two-ply configurations; Gelco slide-in fireplace insert liner kits; Gelco chimney caps and multi-flue cap assemblies; and Gelco direct-vent and gas appliance venting components. We stock replacement caps, screens, fasteners, and seal materials locally for Arlington Heights homeowners, so most cap replacements and re-seals don’t require a second visit.
We Also Service These Brands

Our technicians are equally experienced with DuraFlex relining systems, HeatShield cerfractory flue resurfacing, Olympia Chimney stainless liners, and Famco and Copperfield venting components. Multi-brand capability means we recommend what your flue actually needs, not whatever single product line we happen to carry.
FAQs - Gelco Chimney Cleaning Service in Arlington Heights
Is Level Two Chimney Arlington Heights authorized by Gelco?
No. We are an independent Gelco service provider - not authorized, sponsored, or endorsed by Gelco. We diagnose by what your flue shows us, not by factory script. This independence lets us recommend repair over replacement when it makes sense, and use quality aftermarket parts for wear items when they perform as well or better.
My Gelco liner was installed years ago - how do I know if it’s still safe?
The only way to know is a Level 2 camera inspection down the full flue length. We check for fastener loosening, insulation wrap gaps, collar seal integrity, and creosote buildup stage. In Glenview Gelco service areas and Arlington Heights’s freeze-thaw climate, liners installed 15-20 years ago often show fastener corrosion or top-plate separation that isn’t visible from the fireplace or roof edge. Call (331) 202-2419 to schedule - estimates are free.
Can you replace just the cap on my Gelco chimney without relining?
Often yes. If the liner itself is intact, properly insulated, and correctly seated at the tee and collar, a new cap with upgraded stainless fasteners and a fresh top-plate seal can restore full protection. We make that call only after camera inspection - never by guessing from the ground. If the liner is compromised, we’ll show you exactly where and explain why relining is necessary.
Do Gelco wood insert liners need a different sweep than a masonry flue?
Yes. Insert liners run cooler and accumulate creosote differently - typically heavier, harder glaze in the upper flue. Standard wire brushes often won’t remove stage-three creosote from stainless liner walls. We use poly rods and mechanical whips designed for flexible liners, then camera-verify the clean surface.
Why does my Gelco-equipped fireplace smoke into the room on cold mornings?
Cold-start smoking usually means draft failure from a blocked or damaged cap, leaking collar joint, or liner that has pulled away from the top plate. In Arlington Heights, we see this pattern repeatedly: crushed cap screens from ice load, rusted fasteners letting the cap drop, and creosote glaze restricting airflow. One homeowner near Campbell Street had all three. We swept the flue, replaced the cap with upgraded fasteners, re-sealed the liner top - smoke spillage stopped.
Is waterproofing a concern on a Gelco-capped chimney in Arlington Heights?
Yes. Arlington Heights’s prevailing northwest winds drive rain against chimney crowns, and freeze-thaw cycles destroy mortar joints once water gets in. A properly fitted Gelco cap is your first defense, but the crown itself needs inspection too. We check crown integrity on every visit and recommend crown sealing or rebuilding when cracks will let water past the cap.
How much does Gelco chimney cleaning cost in Arlington Heights?
A Level 2 inspection with camera scan, sweep, and documented photo record typically runs $275-$395 for standard Gelco-lined systems in Arlington Heights. Cap replacement with upgraded fasteners runs $180-$340. Full relining depends on flue height, diameter, and insulation requirements - we provide exact written pricing after inspection, never ballpark guesses. Call (331) 202-2419 for your free estimate.
Book Your Gelco Service in Arlington Heights, IL

Call (331) 202-2419 to schedule our Chimney Cleaning & Sweep services for your Gelco chimney inspection and cleaning. Live phone support, 24 hours a day, 7 days a week. Written price before work starts. Camera documentation on every visit. The 365-Day Done Right Promise. Free second opinion on any competitor’s written estimate.
Written by Corrine Halstead, Owner at Level Two Chimney Arlington Heights, serving Arlington Heights since 2009.





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