Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Repair in Arlington Heights: What to Know First
We provide independent HeatShield chimney repair in Arlington Heights, with most repairs scheduled within a week and a written price delivered before any work starts. HeatShield’s cerfractory flue liner resurfacing systems and factory-built chimney components are common in the northwest suburbs, particularly in homes built during the 1990s and 2000s near the older colonials along Campbell Street and the split-levels around Arlington Lakes. Our technicians carry HeatShield-compatible materials, but we are not affiliated with or authorized by HeatShield. We’re an independent service provider who sources through Haven’s buying network to keep pricing honest.
This page is for Arlington Heights homeowners who’ve been told their HeatShield liner, chimney crown, or factory-built chase needs repair and want a second set of eyes with a camera. Call (331) 202-2419 for a free estimate.
How HeatShield Products Fail - and How We Fix Them
- Cerfractory Flue Resurfacing (CFL) system delamination in freeze-thaw cycles. The CFL coating applied to clay tile flues can separate when water gets behind it, which happens more than you’d think in Arlington Heights given our March freeze-thaw swings and the wind-driven rain off the Des Plaines River valley. We see this on homes near Lake Arlington where the temperature differential is sharper. Our fix: camera confirmation of the delamination depth, then either spot CFL repair with HeatShield-compatible cerfractory mix or full liner replacement if the bond line has failed structurally.
- Factory-built chimney chase cover rust-through on HeatShield chase systems. HeatShield’s galvanized chase covers from the 2000s era weren’t always stainless, and we’ve pulled plenty off Arlington Heights homes where the pan has rusted through at the drip edge. Water hits the framing, then you’re looking at chase rebuild, not just a cap swap. We fabricate replacement chase pans in stainless or copper through our Haven buying network, matched to HeatShield chase dimensions, with a written photo record of the framing condition before we close it back up.
- Smoke chamber parging failure in HeatShield UL 1777 listing transitions. HeatShield’s smoke chamber sealant can crack where it meets unlined brick, especially in Arlington Heights homes with original 1960s construction and modified fireplace openings. The crack doesn’t just leak smoke; it changes draft dynamics and accelerates creosote buildup in the chamber itself. We re-parge with HeatShield-compatible cerfractory material or switch to a stainless smoke chamber liner if the original brick is too degraded for a reliable bond.
- Crown wash separation on HeatShield modular crown systems. HeatShield’s pre-formed crown components depend on a clean, cured concrete substrate. In Arlington Heights, we’ve found plenty where the original builder rushed the pour or where the crown was retrofitted over an existing cracked top. The modular crown lifts, water gets in, and now you’ve got spalling brick below. We remove the modular component, assess the concrete deck with a hammer test, then either re-bed on fresh pour or switch to a poured-in-place crown with integrated drip edge.
- Flashing gap at HeatShield factory-built chimney-to-roof transitions. HeatShield’s standard flashing kits don’t always account for the dimensional variance in Arlington Heights’ split-level rooflines or the ice dam loading we get off Lake Michigan influence. The gap opens at the uphill leg, water tracks the decking, and the homeowner sees a ceiling stain before they ever think chimney. We fabricate custom step flashing with soldered corners, integrate it with the existing HeatShield chase siding, and document the overlap dimensions in your photo record.
Our HeatShield Chimney Repair Process

- 1
Call and schedule. A live person answers, day or night. We ask for your HeatShield component type if you know it, but we don’t need you to. Corrine Halstead or a trained dispatcher assigns a named technician and sends a text when they’re en route.
- 2
NFPA 211 Level 2 inspection with camera. We run a camera down the flue or inspect the chase exterior, depending on the complaint. Clause 4 of the Haven Standard requires a photo record on every job. The camera doesn’t guess. Neither do we.
- 3
Written price, written scope, written warranty. Before any repair starts, you get a flat price with line-item breakdown, the exact scope, and the 365-Day Done Right Promise in writing. Haven Standard Clause 1: have it in writing. No exceptions.
- 4
Parts decision: OEM HeatShield or quality aftermarket. We source HeatShield-compatible cerfractory materials, stainless chase components, and flashing through Haven’s buying network with DuraFlex, Gelco, Olympia Chimney, Famco, and Copperfield. If OEM HeatShield material is back-ordered or priced outside honest range, we tell you and show you the equivalent spec.
- 5
Repair and test. The work happens. We pressure-test or smoke-test as appropriate, depending on whether we’re sealing a liner, re-bedding a crown, or re-flashing a chase. The technician walks you through the photo record before they leave.
- 6
Documentation and follow-up. Your photo record, written warranty, and paid invoice are archived. We check in at 30 days. If something’s not right, we make it right. That’s the 365-Day Done Right Promise.
Before
AfterWhat HeatShield Chimney Repair Costs in Arlington Heights
| Repair Type | Typical Range | What Moves the Price |
|---|---|---|
| CFL spot repair (delamination under 4 sq ft) | $380 - $650 | Height of flue, accessibility, degree of surface prep needed |
| Smoke chamber re-parging | $520 - $890 | Chamber size, whether original brick requires stabilization first |
| Chase cover replacement (stainless) | $340 - $580 | Chase dimensions, custom fabrication vs. standard pan, framing repair if needed |
| Crown re-bed or pour (modular HeatShield system) | $480 - $920 | Concrete deck condition, integrated drip edge, height access |
| Custom step flashing at chase-to-roof | $420 - $760 | Roof pitch, ice dam history, siding integration complexity |
| Full liner replacement (CFL unsalvageable) | $2,800 - $4,400 | Liner diameter, flue height, whether smoke chamber and connector need reline |
These are real Arlington Heights numbers based on jobs we’ve done in the northwest suburbs, not national averages. Every estimate is free, every price is written before work starts, and we offer a free second opinion on any competitor’s written quote. Call (331) 202-2419 for an exact quote.
Why Arlington Heights Homeowners Call Level Two Chimney Arlington Heights for HeatShield Work

We’ve run camera inspections and sweeps in Arlington Heights for years, including plenty of calls near the shops and older colonials along Campbell Street. Corrine Halstead grew up in Queens, learned the trade at Apex Technical School in Manhattan, and built a crew that knows the difference between a HeatShield CFL system and a generic liner spray job.
Our technicians are background-checked, uniformed, and carry license information on every page of every estimate. The 365-Day Done Right Promise is stamped on every job. If we recommend work, it’s because the camera showed us something, not because we need to hit a quota. And if your HeatShield component is obsolete or the repair doesn’t make sense, we’ll tell you that too, then show you DuraFlex or Gelco alternatives through our buying network.
We’ve completed more than 38,000 chimney inspections and cleanings since 2009. Every one had a written price before work started and a documented record when it was done. That’s not marketing. It’s Clause 4.
FAQs
HeatShield’s original warranty on cerfractory flue resurfacing typically runs 20 years from installation, but coverage requires that repairs be performed with HeatShield-specified materials and methods. As an independent HeatShield service provider, we use HeatShield-compatible cerfractory mixes and document our process to preserve whatever warranty term remains. Call (331) 202-2419 and we’ll check your installation date against HeatShield’s warranty terms during the free estimate.
Most HeatShield-compatible cerfractory materials and standard chase components ship within 3-5 business days through our Haven buying network. For obsolete HeatShield factory-built chase sections, we may need 7-10 days to fabricate or source equivalent stainless through DuraFlex or Gelco. We tell you the lead time in writing before you commit, and we don’t start the clock until you’ve approved the price.
CFL delamination under 30% of the flue surface can usually be spot-repaired with compatible cerfractory material. Beyond that, or if the bond failure extends to the clay tile substrate, full liner replacement is the honest recommendation. We make that call with camera evidence you can see, not a sales pitch. Call (331) 202-2419 for a free camera inspection.
NFPA 211 recommends annual inspection for all chimney systems, including HeatShield. In Arlington Heights, we’d push that to every 10-12 months if you burn more than three cords of hardwood per season or if your flue serves a vented gas appliance that runs continuously through winter. The freeze-thaw cycling here is harder on sealed surfaces than the rating assumes.
A delaminated CFL liner or separated crown wash lets combustion gases contact combustible framing, and a leaking chase cover rots the structure from the inside. Carbon monoxide risk rises. Chimney fire risk rises if creosote reaches the compromised area. We don’t scare-sell, but we also don’t soft-pedal what the camera found. If the repair can safely wait, we’ll say so and tell you what to watch for. Call (331) 202-2419 for an honest assessment.
Written by Corrine Halstead, Owner, Level Two Chimney Arlington Heights at Level Two Chimney Arlington Heights, serving Arlington Heights and nearby areas.





Before
After
Before
After
Before
After